Privacy policy

Table of Contents

Privacy Policy

  1. Information We May Collect From You
  2. Cookies
  3. Uses Made of the Information
  4. Disclosure of Your Information
  5. Where We Store Your Personal Data
  6. Your Rights
  7. Access to Information
  8. Changes to Our Privacy Policy
  9. Contact

Privacy Policy

Mobile Gaming Technologies, Inc., CashBet Alderney Limited and all affiliated entities (We, us, our) are committed to protecting and respecting your privacy and are subject to the Principles regarding all personal data received from the EU and/or Switzerland in reliance on Privacy Shield.

This policy (together with our terms of use: https://coin.cashbet.com/terms and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.cashbet.com you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is CashBet Alderney Limited of Inchalla, Le Val, Alderney GY9 3UL. CashBet has been certified by Privacy Shield. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/. This policy is effective as of July 15, 2017.

1. Information We May Collect From You

We may collect and process the following data about you:

  • Information you give us. You may give us information about you by filling in forms on our site www.cashbet.com (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register a Player account on our site or place bets or wagers, otherwise make use of any products or services available from our website or mobile applications, and when you report a problem, make a complaint to us or request self-exclusion. The information you give us may include your name, username or nickname (if they contain personal information), your address, e-mail address and phone number, financial and credit card information, personal description and photograph, and gambling preferences.
  • Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
    • Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform,
    • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time), bets or wagers you placed, web pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
  • Information we receive from other sources. We may receive information about you if you use any of the other websites we operate from time to time or if you avail yourself of the other services we provide. We are also working closely with third parties (including, for example, our regulators, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

2. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy (www.cashbet.com/cookies.html).

3. Uses Made of the Information

We use information held about you in the following ways:

  • Information you give us. We will use this information to:
    • Carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us,
    • Provide you with information about other goods and services we offer that are similar to those that you have already used,
    • Provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing player, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which we have provided to you. If you are a new or prospective player, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the Player account registration form),
    • Notify you about changes to our service,
    • Ensure that content from our site is presented in the most effective manner for you and for your computer.
  • Information we collect about you. We will use this information:
    • To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes,
    • To improve our site to ensure that content is presented in the most effective manner for you and for your computer,
    • To allow you to participate in interactive features of our service, when you choose to do so,
    • As part of our efforts to keep our site safe and secure,
    • To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you,
    • To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
  • Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).

4. Disclosure of Your Information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

  • The Alderney Gambling Control Commission or the Gambling Commission or the Independent Betting Adjudication Service to comply with our regulatory obligations and/or in connection with any application for arbitration concerning your relationship with us.
  • Our business partners, suppliers and sub-contractors for the performance of any contract we enter into with them.
  • Credit reference agencies or other third party service providers who will check or authenticate you.
  • Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.
  • Analytics and search engine providers that assist us in the improvement and optimisation of our site.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If CashBet Alderney Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use (coin.cashbet.com/terms) and any other agreements or policies we may adopt from time to time including any policies in respect of Responsible Gambling, betting or wagering rules, fraud prevention, cheating and unethical behaviour, or to protect the rights, property, or safety of CashBet Alderney Limited, our players, or others. This includes exchanging information with our regulators, other companies and organisations for the purposes of player protection, fraud protection and age verification.
  • In response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

5. Where We Store Your Personal Data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the setting of bets or wagers, the opening of Player accounts, the processing of your payment details, analysis of your betting or wagering activity, and the provision of customer support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site, any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

6. Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at support@cashbet.com.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

You may seek independent dispute resolution from the appropriate body designated to address complaints and provide appropriate recourse free of charge to you. For individuals protected under the EU-U.S. Privacy Shield, contact the European data protection bodies listed here. For individuals protected under the Swiss-U.S. Privacy Shield, you may contact the Swiss Federal Data Protection and Information Commissioner, here. We are subject to the investigatory and enforcement powers of the US Federal Trade Commission (FTC).

We comply with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. We certify that we adhere to the Privacy Shield Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.

We maintain offices in the United States and we collect, store, and process your personal information in the United States. These activities are governed by applicable United States laws and regulations in this Privacy Policy. In accordance with our commitment to protect personal privacy, we comply with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework and the as developed by the U.S. Department of Commerce in consultation with the European Commission regarding the collection, use, and retention of personal information transferred from the European Union to the United States. We have a liability in cases of onward transfers to third parties and complies with the Notice and Choice principles for all data disclosed or transferred to a third party. We acknowledge the possibility, under certain conditions, for individuals to invoke binding arbitration in filing a complaint disputing our adherence to these principles and practices. Individuals may invoke binding arbitration at no cost to the individual.

7. Access to Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

8. Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

9. Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to support@cashbet.com.